Contact information
Contact Us
If you have any questions regarding our walking footwear collections, sizing guides, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Walk Vela |
| Website: | walkvela.store |
| Email: | support@walkvela.store |
| Phone: | +61 8 7080 9029 |
| Business Address: | 9 Lily Street, Braybrook, Victoria 3019, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AEST) |
Important Note: The physical address listed above is for business registration and administrative operations only. Please do not send returned shoes or packages to this address without obtaining an authorized return warehouse address from our support team first.